Refund Policy
At Leon Developers, customer satisfaction is at the core of what we do. However, we understand that sometimes things may not go as planned. That’s why we offer a 7-day refund window from the date your project is delivered. If more than 7 days have passed since delivery, we, unfortunately, won’t be able to process a refund.
Refund Policy for Custom Shopify Stores
Our team of expert Shopify developers puts great effort into delivering custom stores that align with your niche and vision. If for any reason you’re not satisfied with the final product—whether it’s the design, layout, or product selection—you can reach out to us within 7 days.
Simply send an email to info@leondevelopers.com, detailing your concerns. We’ll promptly review your feedback and make the necessary revisions to ensure your satisfaction. This may include changes in products, design adjustments, or any specific requests you mention.
If after these revisions you still feel that our service didn’t meet your expectations, you are entitled to request a refund. To proceed, please email us with your order number and a clear explanation of the issue at info@leondevelopers.com.
Refund Policy for SEO Services
Please note that SEO services are non-refundable. Once optimization has been carried out, the changes are permanent and cannot be reversed. Since the work is immediately applied and cannot be undone, we do not offer refunds for SEO at any stage.
How Long Do Refunds Take?
Refund processing times vary depending on your payment method and financial institution:
- Credit/Debit Card: Refunds may take up to 10 business days to appear in your account, depending on your bank’s processing time.
- PayPal: Refunds are typically processed within 3 business days.
We appreciate your understanding and patience throughout this process. If you have any questions or concerns, feel free to contact us at info@leondevelopers.com—we’re always here to help